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They did a great job and did a thorough job cleaning up. We will recommend them to anyone. They were polite and punctual.
Thank you for your 5 star review.
We strive for 100% customer satisfaction and look forward to serving you for many years to come.
On February of this year, I began to ask for some roof replacement quotes because I had a bad leak of water in different parts of my roof (the type of my roof is considered low slope). I did find very good recommendations in the site of Next Door, site that we share in my neighborhood of Lawn Acres. I did get five quotes from different companies. Of four very similar quotes. One of the five very, but very expensive quote (EARL W. JOHNSTON ROOFING, LLC). In my case, it was a bad experience to get the quote on time from his sales representative. I had to wait 2 weeks to receive the quote and I received it because I went personally to this company to ask for “my quote”. When I finally received it, I noted the quote was very high compared with the other ones. I tried to get in touch by phone with the assigned sales representative, but I couldn’t. So I called to Earl W. Johnston Roofing, LLC to ask why their quote was so expensive and then they were supposed to get a review on my quote and give me an explanation. I never received an explanation from them.
Of the four similar quotes, I chose Universal Roofing not because they were the cheapest, but because of the presentation that I received from Jim Flett from Universal Roofing was very professional and he answered all my questions in the most polite and professional manner, efficient, honest and friendly. This week they finished the project of the reroof of my house. I am very satisfied with my selection of Universal Roofing and I would recommend them and Jim Flett (who is very professional and keeps on top his work) to anyone needing roofing work. All I can say, great experience with Universal Roofing and great company to do business with.
Thank you for choosing Universal Roofing Inc and for rating us with 5 stars. With so many choices in the marketplace for roofers, I am glad that we stood out and that you are completely satisfied with our services. We look forward to serving you and your family for many years to come.
A tornado did a hole in the roof of my house with other several damages and then after several months investigating for a best option for a company to replace the fascia, soffit and reroofing.
I trusted universal roofing inc specially with Tracy Flett who provided us multiple estimates with all options that we had in the market. If you are looking the best option this is the best.
Thank you Universal for you great assistance and awesome job done in my house.
Thank you for trusting Universal Roofing with your home. We look forward to serving your roofing needs for many years to come.
We thank you for a job well done. It was a pleasure working with
Tracy and his staff. All were very professional and provided
excellent service. We will gladly recommend your company to our
neighbors and friends.
Rahl and Betty Price,
Thank you for your review. We look forward to serving you and your friends and family for many years to come.
Dear Tracy, We are quite pleased with the repair of our roof leak. The workers did a marvelous job. They fixed a area larger than the leak to make sure the repair would be permanent. They explained the job and it was so well done it blended in with the rest of the roof. We will continue to recommend Universal Roofing and your efficient and pleasant workers. Gil & Rosemary Gilchrist ..
GI & Rosemary,
Thank you for taking the time to write a review about the experience you had with our roofers and for recommending us to your friends and family. We always strive to provide 100% customer satisfaction.
Universal Roofing did a great job on my roof.
Thank you for your review
Just wanted to thank you for the great job your company did on my roof. My husband and I are so pleased. We will be happy to recommend you to our friends. I also wanted to tell you how pleasant it was to work with Tracy Flett. He was so nice and delivered on what he said he would do. I can’t tell you how much we appreciate the good service. It was a pleasure doing business with you!
Just a note to thank you for being the most thorough, conscientious roofing company owner that we have ever had. In today's world there aren't too many people like you, unfortunately! We will refer people to you and if you need any references, have them call us.